Thanks for reaching out. Please include the following information in the support ticket :
- Order number (4 digits) located on invoice, blue sticker (lower left corner), round orange sticker.
- Original issue with the car.
- Current issue with the car.
- Parts replaced.
- Test and procedures done.
- History of the car (flooded, engine swapped, timing chain done, etc).
- Any other information that might help to diagnose the problem (trouble codes, photos).
- Scan tools available.
For returns and cancellations only order number is needed.
Please allow reasonable time for answer, especially if you are in a different time zone.
Support ticket will automatically close if we do not hear from you for more than a week. You can reopen it anytime by replying to our last email.
Remember more relevant information will bring about quicker and better answers.
